Customs Clearance & Duties & Shipping Time
COUNTRY | CUSTOM CLEARANCE | IMPORT DUTIES | AVERAGE SHIPPING TIME |
Dolls In Stock | Included | Included | 3-7 days |
USA | Included | Included | 7-12 business days |
European Union, UK | Included | Included | 15-20 days (expedited shipping) / 35-65 days
|
Norway, Switzerland, Romania | Not Included | Not Included | 10-15 days |
Australia | Included | Included | 15-20 days (expedited shipping) / 35-45 days |
Canada | Included | Included | 7-12 days (expedited shipping) / 40-55 days |
New Zealand | Not Included | Not Included | 7-12 days (expedited shipping) / 35-45 days |
Singapore, Malaysia, Vietnam | Included | Included | 7-12 days |
Japan & Taiwan | Included | Included | 5-8 days |
Mexico | Included | Included | 15-20 days (expedited shipping) / 45-60 days |
Custom clearance and import duties are never included for small packages! Torsos are not considered small packages. |
- All taxes and customs clearance are included in the price and taken care of by us whenever possible*
- There are no hidden fees and no additional charges for USA & EU.
- Shipping is FREE to all countries where sex dolls are legal, worldwide.**
*In terms of customs clearance:
– We take care of customs clearance for the USA, UK & EU. For the remaining countries, the process is quite straightforward, and we’ll do our best to assist you. Problems are rare, but please be reactive to customs questions if they occur to receive your doll on time.
– For imported high-end products, additional efforts or documents might be needed to get your sex doll on time for customers in New Zealand, Norway, Romania, Switzerland, & Israel.
*In terms of customs duties:
– For full-size sex dolls and sex dolls with robotic features, we offer by default a service that helps you pay import duty in advance if you live in the USA, UK & EU.
– Customers in New Zealand, Norway, Romania, & Switzerland and some other countries may have to pay customs duties due to local legislation, it usually ranges from $100 to $150 and up, depending on the doll. We will do all the liaison with customs, so you do not need to worry. Making sure this process is stress-free is a really important part of our service and support, we will always “hold your hand”.
*Other information:
– Due to significantly higher shipping costs to New Zealand, we charge an extra $100 to $300 shipping fees depending on the package weight & size to deliver to those two countries. Please contact us at [email protected] for more information.
– We aim to provide high-quality dolls and the best services and get you the BEST to construct a long-lasting relationship!
** Sorry. We do not ship to countries that have strict laws regarding sex dolls.(Most Islamic countries, India, Africa, or Brazil...) Please check with us before placing an order to avoid disappointment if you are unsure. In addition, Korean local laws are frequently updated and revised, please contact us before placing an order.
Before Shipping
The quality inspector will carefully check every detail of the doll and we will take pictures for you before the shipment is made. Please double-check to make sure your shipping and email address are correct. And make sure that our email won’t go into your spam box.
Packaging
We care about your feeling. All dolls are delivered in 100% discrete packaging. We pack dolls in a rigid cardboard box and preserve the privacy of your package. The contents will be stated as “Mannequin” on the customs declaration. In some countries, the box may be opened at customs in order to determine the tax on the imported product.
Delivery:
